Privacy Policy | Chancenkarten

Overview

This page explains what personal data Chancenkarten collects when you use this website and the Opportunity Card application service, why we collect it, how long we keep it, and the rights you have over it. It applies to chancenkarten.com and the applicant, affiliate, and admin dashboards it hosts.

Data Controller

The data controller responsible for processing described in this policy is Chancenkarten, Germany. For any privacy question, or to exercise any of the rights listed below, contact us at:

support@chancenkarten.com

What Information We Collect

We only collect the information needed to create your account, process your Opportunity Card application, or respond to a request you've made. Depending on how you use the site, this can include:

• •Account information: your name, email address, and password, when you register.
• •Applicant profile information: date and place of birth, gender, nationality, phone number, passport details, education history, work experience, and language qualifications, when you complete an application.
• •Documents you upload: scans or photos of your passport, certificates, proof of funds, and health insurance, stored to support your application.
• •Payment records: confirmation that a payment was made through our payment providers (Stripe and NassPay). We do not store your card details ourselves - they're handled directly by these providers.
• •Legal support requests: your name, email address, phone number, and the details of your request, if you book a legal consultation.
• •Technical information: your preferred language and login session, stored in cookies (see below).

How We Use Your Information

We use your information to create and manage your account, process your Opportunity Card application, communicate with you about its status, provide legal support you've requested, and process payments for our services. We do not sell your personal information, and we do not use it for advertising.

Cookies

This site uses two functional cookies, both necessary for it to work: one remembers your preferred language (English, German, Arabic, Turkish, Spanish, or French), and one keeps you signed in to your account. We do not use analytics, tracking, or advertising cookies.

Third Parties We Share Data With

We share information with a small number of service providers, each only for the specific purpose below:

• •Stripe and NassPay - to process payments for the Opportunity Card application service and legal support consultations.
• •Fintiba - if you choose to open a blocked account through our site, your details are shared with Fintiba to complete that process.
• •MAWISTA Reisecare - if you choose to purchase health insurance through our site, your details are shared with MAWISTA to complete that process.
• •Google Fonts - this site loads typefaces directly from Google's servers, which may receive your IP address when a page loads.

We do not share your information with any other third party, and we do not use analytics or advertising services.

Where Your Data Is Stored

Your account and application data is stored in our own database. Uploaded documents are stored on our own servers, not with a third-party cloud storage provider. We only share your data with the specific providers listed above, and only for the purpose described.

How Long We Keep Your Information

We keep your account and application information for as long as your account is active, and for a reasonable period afterward in case you return or as required by law. You can request deletion of your account and data at any time using the contact details above.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• •Access the personal data we hold about you, free of charge.
• •Request correction of inaccurate or incomplete data.
• •Request deletion of your data, subject to any legal retention requirements.
• •Restrict or object to certain processing of your data.
• •Receive your data in a portable, machine-readable format.
• •Withdraw consent at any time, where processing is based on consent.
• •Lodge a complaint with a data protection supervisory authority.

To exercise any of these rights, contact us at the email address above.

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS/TLS) for all traffic to this site and hashed storage of your password - we never store your password in plain text.

Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. Continued use of the site after a change means you accept the updated policy.

Contact Us

If you have any questions about this policy or how we handle your data, contact us at:

support@chancenkarten.com